How Lifeline has Adapted to Keep Clinics Safe

While the coronavirus pandemic continues to be front and center in the news and in the thoughts of many people, other health issues have not gone away. People are still getting back and neck pain, overuse injuries and hurt while at work. Many of these people would benefit from seeing a physical therapist, but some of them are reluctant because of concerns over COVID-19. That’s understandable, PT clinics are busy places, with lots of people coming and going, right? They used to be, but things are different now. Just like every other business and public place, we have made changes to allow us to serve patients while keeping both patients and staff safe. Here are some changes Lifeline has made to reduce the risk of COVID spreading among patients and staff.

Scheduling and patient flow

  • We have reduced the total number of people we see each day to allow for social distancing in the clinic
  • We are using a staggered schedule to avoid people coming in at the same time


  • We are screening patients and staff as they enter the building using questions and/or temperature checks
  • We have designated areas for each clinician and their patients to reduce contact between different groups of people
  • Equipment may be spaced out further than you’re used to and there may be less of it to allow for more distancing between patients
  • We offer telehealth appointments and home visits

Physical therapists are medical professionals who were trained to deal with infectious diseases and keep people safe long before COVID-19 existed. By making changes throughout out workflows and patient experiences, we have reduced the risk of spreading COVID among our staff and patient populations, while continuing to deliver needed services to the public. If you are in need of PT treatment, but are hesitant to go into the clinic, give us a call and we would be happy to talk about what policies and procedures we have in place. To reduce or eliminate going into the clinic, ask us about using telehealth or home services either exclusively or in combination with in-person treatment. This is a time of uncertainty, but people are reacting with flexibility and creativity. Don’t let concerns over COVID keep you in pain or from the treatment you need.

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